Once you have selected your destination, you can select the means of transport you want to use by clicking on the cogwheel in the upper right corner. Based on this selection you will be shown different routes.
FAQs
Good questions - and our answersOnce you have entered your destination, you will be shown several routes from which you can choose the one that suits you best. Once you have chosen a route, you will be shown the trips and means of transport, and you can choose the tickets you need for the trip. If you have already deposited your means of payment, you can pay for the tickets immediately and they will be displayed on the app.
Tickets purchased are non-refundable, except for technical errors. If an error results in an incorrect or duplicate booking, please contact our customer service by emailing kundenservice_goodride@telekom.de or calling +49 211 52082018. We will determine if you are eligible for a refund.
If a booking attempt fails, please try again. If the issue persists, contact our customer service by emailing kundenservice_goodride@telekom.de or calling +49 211 52082018.