FAQs

Good questions - and our answers
Data Privacy Questions about data privacy
What happens with my personal data?

We treat your data with the utmost care. For information on how we handle and share your data, please refer to our privacy policy, which can be found here:

https://www.telekom.de/datenschutzhinweise/view/300.html

Will other mobility service providers receive my data?

We work with our cooperation partner Stadtwerke Bonn Bus und Bahn. We only transfer the data necessary for purchasing a ticket.

For more details, please refer to our privacy policy:

https://www.telekom.de/datenschutzhinweise/view/300.html

How do I request the personal data that has been saved?

We will gladly provide you with the personal data we have stored. Please contact our customer service by email at kundenservice_goodride@telekom.de or by phone at +49 211 52082018.