FAQs

Good questions - and our answers
General Questions about the general use of the app
What is goodride?

goodride is the new mobility platform from Deutsche Telekom AG. Imagine being able to meet all your transportation needs with just one app. goodride is your gateway to a world without countless mobility apps and various tickets. Get informed, plan, book, travel, and pay—all in one place. And the best part? By using smart, eco-friendly modes of transportation, you’re actively contributing to protecting our planet. Our intermodal route planning helps you stay on top of every step—from door to door.

What services are available with goodride?

Our service is in the development phase and we are talking to additional providers. Current mobility partners are Stadtwerke Bonn Bus und Bahn, TIER, nextbike and Taxi Deutschland. Many more will be added shortly.

Where can I download the app?

The goodride app is available for free download from both the Apple App Store and Google Play Store.

What are the technical requirements for my phone to use the app?

To use goodride, your device must meet the following operating system requirements: Android 8.0 or higher for Android devices, and iOS 15.2 or later for Apple devices.

What are the benefits of regularly updating the app?

Updating is necessary and useful, especially for the use of the latest offers. Only the latest app version guarantees you full access to all services.

In which cities can I use goodride?

For our first rollout step, we are focusing on the Cologne-Bonn area. You can buy public transport tickets for the entire VRS area from us, and we also offer nextbikes in the RMV. Cabs are available in almost all of NRW. TIER e-scooters/bikes and the Deutschland-Ticket can be booked and used throughout Germany.

Is there an age restriction for using goodride?

There is no age restriction for using the goodride-App.  Some of our partner companies have set a minimum age for the use of their offers. Please make sure that you inform yourself about the current terms of use of our partners.